Privacy Policy
Our privacy policy is simple: we never
sell or rent your personal information to any third parties under
any circumstances without your prior consent. We will not use your
address or other information to provide you with any unsolicited
message or information unless that is part of the service you are
requesting, nor will we share it with or sell, rent or lease it
to any third party for such use without your prior consent. This
Privacy Policy is an important part of our website and the services
we offer to you which cannot, in any way, be separated from the
User Agreement, usage or transaction process or from our membership page. If you do not agree
to our privacy policy or user agreement
in whole, you must not use our website. When you visit
our web site, we capture the Internet provider's domain name and
country that you came from (e.g., 'aol.com') and the paths taken
as you move from page to page (i.e., your "click stream"
activity). Information we collect on TravelTranz.com may be used
to enhance your use of this web site in ways like these:
- Arrange the web site in the most user-friendly
way;
- Customize your browsing experience of this web site;
- Communicate special offers and featured items to you (if you
choose to receive such notices);
- Respond to your question or suggestions;
Visitor
Registration or Requests for Voluntarily Information
TravelTranz.com only collects personal information that you choose
to provide voluntarily when using or registering with the TravelTranz.com
site. "Personal information" includes information that
can identify you as a specific individual, such as your name or
email address; we also use standard web server log files to help
us count visitors and evaluate our site's technical capacity.
We use this information to find out how many people visit TravelTranz.com,
help us arrange the pages in the most user-friendly way, keep
the site browser-friendly, and to make our pages more useful to
our visitors. We record information on site traffic but not information
on individuals.
Cookies
Cookies are pieces of data and information
stored on your computer which is tied to information about you.
We use both session ID cookies and persistent cookies from our
website. For instance, the session ID cookie simply terminates
once you close the browser. A persistent cookie is a small text
file that is stored for an extended period of time on your hard
drive. Persistent cookies can be easily removed by using that
Web browser's help file instructinos.
TravelTranz.com uses cookies in several
ways. Most internet web browsers automatically accept cookies
but if you like you can customize your web browser in its options
to block cookies. Persistent cookies allows us to track the pages
our users go which allows us to enhance our website. This privacy
statement covers the use of cookies by TravelTranz.com only and
does not cover the use of cookies by any advertisers, affiliates
or partners.
Sweepstakes,
Trivia Games, and Surveys
From time to time, TravelTranz.com may conduct sweepstakes,
trivia games, or surveys via our web site. If you choose to participate,
we use your response to select sweepstakes winners, to come up
with the game or survey results and, sometimes, to publish those
results in aggregate on the site. Except where necessary to run
a sweepstakes, we will never permanently record or report any
response you give on its own or connect it to your name or address.
We will hold these responses only as anonymous statistics. We
will never sell or rent such information to any third parties.
Email,
Mailing Lists, and Other Services
When you send us an email, we use your email address
to thank you for your comment and/or reply to your question, and
we will store your communication and our reply in case we correspond
further. Beyond our initial reply, we will never use your email
address to send you any unsolicited message or information, nor
will we share it with or sell it to anyone else for such use.
If you do not explicitly choose to receive informational emails,
by signing up for our newsletter, for example, the only email
messages you will receive from TravelTranz.com will be to respond
to email inquiries that you send us, with the exception that we
may e-mail or mail you our current special offers together with
your hotel or transportation confirmation. If a customer wishes
to subscribe to our monthly newsletter then we will only ask for
contact information such as name and email address.
To modify or delete your e-mail address,
that we store when you ask for our newsletter, simply follow the
instructions included in your email, or send a reply stating your
request, and we will make the requested changes.
When you request our Newsletter, we use
your email address and any other information you give us to provide
you with the information requested until you ask us to stop (using
the 'unsubscribe' instructions provided with each email and/or
on the site where you signed up and/or as we otherwise provide),
or until the information or service is no longer available.
Links
To Other Sites
Please remember that when you use a link to go
from TravelTranz.com to another web site, the TravelTranz.com
Site Rules and this Privacy Policy are no longer in effect. Your
browsing and interaction on any other web site, including any
site that has a link on TravelTranz.com, is subject to the rules
and policies of that site. We encourage you to read the rules
and policies of the sites you visit to further understand their
procedures for collecting, using, and disclosing personal information.
Reservation
Orders
When you book any reservations from
our website you will be asked to provide personally identifiable
information. The information includes your name, home or work
telephone number, fax number, email address, and your credit card
number, expiration date and billing address. We only use this
information to proces, book your transportation reservation and
will notify you by email or fax the status of your reservation.
When you decide to return to the TravelTranz.com website we use
this same information for you to access information about the
reservation.
Travel Tranz.com may also ask for personally
identifiable information about any other people you may be booking
for reservations. We only use this information to reserve the
destination with the airport shuttles and limousines or other
transportation company and if requested by you we will send each
person of the reservation an email notification verifying the
booking.
When
You Contact TravelTranz.com
Please note that whenever you submit any information
to us in connection with any TravelTranz.com related services,
you consent to Travel Tranz's processing of this information in
the United States as necessary to provide the services in which
you are participating.
Security
of Your Personal Information
The security of your personal information is very
important to us and we are committed to protecting the information
we collect. TravelTranz.com uses security measures in place at
its physical facilities to protect against the loss, misuse, or
alteration of information that we have collected from you at our
web site.
Log Files
Most standard Website servers use log files such as TravelTranz.com.
This includes, but not limited to, internet protocol (IP) addresses,
internet service provider (ISP), browser type, date/time stamp,
referring/exit pages, platform type, and number of clicks to analyze
trends, track user's movement in the aggregate, administer the
site, diagnose any problems with our servers and gather broad
demographic information for aggregate use. IP addresses, etc.
are never connected to our customer's personal identifiable information.
We use a web tracking utility called Advanced Web Statistics 5.9
(build 1.605) to analyze our user's movement in log files.
Third Party
Intermediaries
TravelTranz.com does use an external credit card processing company
called Card Services International to bill our customers for airport
shuttles, limousines or other transportation services. This company
does not retain, share, store or use personally identifiable information
of TravelTranz.com cusotmers for any secondary purposes.
Transportation
Suppliers
We do provide information about our customers to the transportation
supplier you made your reservation through on TravelTranz.com.
Although TravelTranz.com offers airport shuttles, limousines and
other transportation suppliers that are industry reputable companies,
we have not placed any limitations on our transportation suppliers
from using or disclosing any of your information without your
consent. Therefore, we will always ask you to review the privacy
policies or practices of any transportation suppliers whose services
you will reserve or purchase on TravelTranz.com. Also these transportation
suppliers may contact you as it is necessary to obtain additional
information about your confirmed reservation and instructions
such as directions for pick-up, drop-off or anything relevant
to the reservation which is needed.
TravelTranz.com will
occasionally share aggregated information with our service providers.
This information does not contain any personally identifiable
information and is used to develop featured programs and content
that will be of interest to our members and website visitors.
TravelTranz.com may
contract a reputable third-party to facilitate the distribution
of survey, promotion, or sweepstakes programs. Upon completion
of these projects, all information is returned to TravelTranz.com.
Changes
to the TravelTranz.com Privacy Policy
TravelTranz.com reserves the right to change, modify
or amend this policy at any time. TravelTranz.com takes privacy
matters very seriously, and intends to stay at the forefront of
privacy policy and protection matters. TravelTranz.com will occasionally
update its privacy policy and post those updates on this page.
You are responsible for revisiting this page to review our privacy
policy updates.
Legal Disclaimer
TravelTranz.com make every attempt to keep our user's privacy
private, but TravelTranz.com may be occasionally be required by
law to disclose such information you have provided to us for our
airport shuttles, limousines or other transportation services.
TravelTranz.com may also be required to disclose information against
someone who poses a threat to TravelTranz.com's interests or customers,
such as customer fraud, or any activities that could bring harm
to others.
If you have any questions or comments about
TravelTranz.com's privacy policy and/or the way it affects you,
please feel free to e-mail us or write
us at:
Travel Tranz, Inc.
P.O. Box 574722
Orlando, FL 32857-4722
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